Terms of Service

Last updated: 8/23/2025Version 1.0

1. Agreement to Terms

By accessing and using Monetyze ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Monetyze is a digital marketplace platform that enables content creators to sell digital files directly to customers. Our platform provides:

  • File upload and storage services
  • Automated payment processing through Stripe
  • Secure download delivery system
  • Analytics and sales tracking
  • Subscription plans for enhanced features

3. User Accounts and Registration

3.1 Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Email Verification

Email verification is required for sellers before file uploads. This ensures secure communication and account recovery.

3.3 Account Responsibility

You are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized use.

4. Content and File Guidelines

4.1 Prohibited Content

You may not upload, sell, or distribute:

  • Executable files (.exe, .msi, .app, .deb, .rpm)
  • Potentially dangerous scripts (.js, .php, .py when executable)
  • Copyrighted material without proper authorization
  • Illegal, harmful, threatening, or offensive content
  • Malware, viruses, or other malicious software
  • Content that violates intellectual property rights

4.2 Content Ownership

You retain ownership of all intellectual property rights in content you upload. By using our service, you grant us a license to store, process, and deliver your content to buyers.

4.3 Content Moderation

We reserve the right to review, remove, or refuse any content that violates these terms or applicable laws.

5. Fees and Payments

5.1 Fee Structure

Our standard fee structure includes:

8%
Base seller fee
(reduced by subscriptions and referrals)
12%
Buyer fee
20%
Total platform fee

5.2 Subscription Plans

Free Tier8%
500MB storage
5 active files
50MB max file size
Premium Tier6%
£5/month
5GB storage
25 active files
500MB max file size
Pro Tier4%
£10/month
20GB storage
100 active files
2GB max file size

5.3 Payment Processing

All payments are processed securely through Stripe. We do not store payment information on our servers.

5.4 Refund Policy

Digital downloads are generally non-refundable due to their nature. Refunds may be considered on a case-by-case basis for technical issues or fraudulent transactions.

6. Referral Program

Our referral program offers fee reductions based on active referrals:

  • 0.5% fee reduction for every 5 active referred users
  • Referred users receive 7% seller fee (vs 8%) on their first sale
  • Active users are defined as those who have sold at least 1 item

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Scheduled maintenance and updates may temporarily affect service availability.

9. Intellectual Property

The Monetyze platform, including its design, code, and branding, is protected by intellectual property laws. You may not copy, modify, or distribute our platform without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Monetyze shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

11. Indemnification

You agree to indemnify and hold harmless Monetyze from any claims, damages, or expenses arising from your use of the service or violation of these terms.

12. Termination

12.1 Termination by User

You may terminate your account at any time by contacting support. Upon termination, your files will be subject to our 30-day soft delete policy.

12.2 Termination by Monetyze

We may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose security risks.

13. Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of significant changes via email. Continued use constitutes acceptance of updated terms.

14. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved in UK courts.

15. Contact Information

For questions about these Terms of Service, please contact us at:

  • Email: legal@monetyze.com
  • Address: [Company Address]

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

By using Monetyze, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.